Terms of service
Last updated: March 29, 2026
This website is operated by POLARYS SIMO LLC, a limited liability company registered in New Mexico, United States.
Business mailing address: info@lanzadecor.com
POLARYS SIMO LLC
8206 LOUISIANA BLVD NE, STE A #8387
ALBUQUERQUE, NEW MEXICO 87113
United States
Throughout this website, the terms “we,” “us,” and “our” refer to POLARYS SIMO LLC.
By accessing our website or making a purchase, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read these Terms carefully before using our website.
These Terms apply to all users of the site, including browsers, customers, and content contributors. If you do not agree to any part of these Terms, please do not access the website or use our services.
We reserve the right to update or modify these Terms at any time by posting changes on this page. The date of the most recent update will be displayed at the top of this page. Continued use of the website after changes are posted constitutes acceptance of those updates.
1. Eligibility
By using this site, you confirm that you are at least 18 years of age or the age of majority in your province or territory of residence.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws. Any breach of these Terms may result in immediate termination of your access to the website.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason permitted by law.
Content transmitted through the website, excluding payment details, may be transferred across networks and adapted to meet technical requirements of connecting devices. Payment information is always encrypted during transfer.
3. Business Information
Store Name: Lanza Decor
Website: https://lanzadecor.com
Email: support@lanzadecor.com Phone: +1 123456789
This website serves customers in Canada only. All orders are processed and shipped within Canada in accordance with applicable Canadian consumer protection laws.
4. Accuracy of Information
We make reasonable efforts to ensure that all information on this website is accurate and current. However, we do not guarantee that all content is complete, error-free, or up to date at all times. Any reliance on the information provided is at your own risk.
5. Products and Services
Some products may be available exclusively online and in limited quantities. Product availability is subject to change without notice.
We make every effort to display product images and colors accurately. However, actual colors may vary depending on your monitor or device settings. Product descriptions, dimensions, and specifications are provided as accurately as possible based on manufacturer information.
6. Pricing
All prices are displayed in Canadian Dollars (CAD) and include applicable taxes unless otherwise stated at checkout. Prices are subject to change without prior notice. Any price change will not affect orders that have already been confirmed.
7. Order Acceptance and Payment
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, misuse, or unauthorized resale. If your order is cancelled, you will receive a full refund to your original payment method.
Accepted payment methods are displayed at checkout. By placing an order, you authorize us to charge your selected payment method and confirm that all billing information provided is accurate and complete.
We use SSL encryption and trusted payment gateways to ensure your transactions are secure. We do not store your credit card or payment details on our servers.
8. Shipping, Returns, and Refunds
Shipping, return, and refund procedures are governed by our dedicated policy pages:
- Shipping Policy
- Return & Refund Policy
Please review these policies carefully before completing your purchase. In the event of any conflict between these Terms and the individual policy pages, the individual policy pages will take priority for matters related to shipping, returns, and refunds.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Lanza Decor or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.
10. Third-Party Links and Tools
Our website may contain links to third-party websites or provide access to third-party tools. These are provided for convenience only and are not endorsed by us. We are not responsible for the content, accuracy, privacy practices, or availability of third-party websites. Your use of third-party tools and links is at your own risk.
11. User Content and Feedback
By submitting feedback, reviews, comments, or other materials to us, you grant Lanza Decor a non-exclusive, royalty-free right to use, edit, and publish such content for business purposes. We reserve the right to remove any content that is unlawful, offensive, misleading, or in violation of these Terms.
12. Personal Information and Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this website, you confirm that you have read and agreed to our Privacy Policy. We collect and use personal information only as necessary to process orders, provide customer support, and improve your shopping experience.
13. Prohibited Uses
You agree not to use this website or its content to:
- Engage in any unlawful activity
- Infringe on intellectual property rights
- Harass, abuse, or discriminate against others
- Submit false, misleading, or fraudulent information
- Upload viruses, malware, or any harmful code
- Interfere with the security or functionality of the website
- Attempt to gain unauthorized access to any part of the website
Violations may result in immediate termination of your access.
14. Errors and Corrections
Occasionally, information on the site may contain typographical errors, inaccuracies, or omissions related to pricing, product descriptions, or availability. We reserve the right to correct any errors and update information at any time. If a pricing error affects your order, we will contact you before processing and give you the option to proceed at the correct price or cancel for a full refund.
15. Disclaimer of Warranties
Products and services are provided on an "as is" and "as available" basis, except where warranties are required by applicable consumer protection laws. We do not guarantee that the website will be available without interruption or free of errors at all times.
Nothing in these Terms excludes or limits any warranty or consumer right that cannot be excluded or limited under applicable law.
16. Limitation of Liability
To the maximum extent permitted by law, Lanza Decor is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. This limitation does not apply to any liability that cannot be excluded or limited under applicable consumer protection laws.
17. Indemnification
You agree to indemnify and hold harmless Lanza Decor from any claims, damages, or expenses arising from your breach of these Terms or your violation of any applicable law.
18. Governing Law
These Terms are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the customer resides, including any applicable consumer protection laws. Any disputes arising from these Terms will be resolved in accordance with the applicable laws governing the transaction.
19. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
20. Termination
We may suspend or terminate your access to the website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
21. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Lanza Decor regarding your use of this website.
22. Contact Us
For questions regarding these Terms of Service:
- Email: support@lanzadecor.com
- Phone: +1 (505) 523-2357
- Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM ET
- Response Time: We aim to respond within 1 to 2 business days.