Privacy policy

Last updated: March 28, 2026

This website is operated by POLARYS SIMO LLC, a limited liability company registered in New Mexico, United States.

Business mailing address: info@lanzadecor.com
POLARYS SIMO LLC
8206 LOUISIANA BLVD NE, STE A #8387
ALBUQUERQUE, NEW MEXICO 87113
United States

Throughout this website, the terms “we,” “us,” and “our” refer to POLARYS SIMO LLC.

We operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Lanza Decor is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot be linked to you. We may collect the following categories of personal information depending on how you interact with the Services and as permitted or required by applicable law:

  • Contact details including your name, shipping address, billing address, phone number, and email address.
  • Financial information including payment card details, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, add to your cart, purchase, return, exchange, or cancel, and your past transactions.
  • Communications including information you provide when contacting our customer support team.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

How We Collect Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise provide your personal information.
  • Automatically through your device when you use or visit the Services, including through the use of cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.
  • From our partners or other third parties as necessary to provide the Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide and improve the Services. This includes processing your payments, fulfilling your orders, arranging shipping, facilitating returns and exchanges, managing your account, remembering your preferences, and creating a customized shopping experience.
  • Marketing and advertising. This includes sending marketing communications by email or other channels, and showing you relevant advertisements based on your activity on the Services. You can opt out of marketing emails at any time using the unsubscribe link in our emails.
  • Security and fraud prevention. This includes authenticating your account, providing a secure payment and shopping experience, and detecting or investigating possible fraudulent or illegal activity.
  • Communicating with you. This includes providing customer support and responding to your inquiries.
  • Legal compliance. This includes complying with applicable law, responding to valid legal requests, and enforcing our terms and policies.

Cookies

We use cookies and similar tracking technologies to improve your experience on our website, run analytics, and personalize content. Cookies are small data files stored on your device when you visit our website. We use the following types of cookies:

  • Essential cookies that are necessary for the website to function properly, such as maintaining your shopping cart and processing checkout.
  • Analytics cookies that help us understand how visitors interact with our website so we can improve it.
  • Marketing cookies that are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website, such as the ability to add items to your cart or complete checkout.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify and service providers who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and relevant advertising. These partners will use your information in accordance with their own privacy policies.
  • When you direct or consent to disclosure, such as when you use social media features on our website.
  • Within our corporate group, including affiliates.
  • For legal or business purposes, such as complying with legal obligations, responding to legal requests, enforcing our terms, protecting our rights, or in connection with a business transaction such as a merger.

We do not sell or share sensitive personal information without your consent.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify and third parties located in countries other than where you reside. To help protect and improve our business, we use certain Shopify features that incorporate data from your interactions with our store and other Shopify merchants. In these circumstances, Shopify is responsible for the processing of your personal information for these purposes. To learn more about how Shopify uses your personal information and your rights, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of third-party sites. We recommend reviewing their privacy policies before providing any personal information. Our inclusion of such links does not imply endorsement of their content or operators.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

Security and Retention

We take reasonable measures to protect your personal information, but no security system is completely secure. We recommend that you do not use unsecure channels to communicate sensitive information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to Access. You may request access to the personal information we hold about you.
  • Right to Delete. You may request that we delete personal information we maintain about you.
  • Right to Correct. You may request that we correct inaccurate personal information.
  • Right of Portability. You may request a copy of your personal information or ask that it be transferred to a third party in certain circumstances.
  • Right to Restrict or Object. You may request that we restrict or stop processing your personal information in certain circumstances.
  • Right to Withdraw Consent. Where processing is based on your consent, you may withdraw that consent at any time.
  • Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link in our emails. You may still receive non-promotional emails related to your account or orders.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf. We will respond to your request in a timely manner as required by applicable law. We will not discriminate against you for exercising any of these rights.

International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent mechanisms as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights: